Complimentary Insured U.S. Shipping on Orders $150+

Complimentary Insured U.S. Shipping $150+

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Handcrafted Celtic jewelry with trinity knot pendant and rings beside artisan tools and candlelight

Returns & Exchanges

Yes, exchanges must be requested within 7 days of receiving your order. Please note we do not offer cash refunds.

Yes. For silver jewelry, a 20% restocking fee applies if the order is returned or not accepted upon delivery. For gold jewelry, returns or exchanges are subject to a 50% restocking fee (capped at $200 per item). Customers are also responsible for shipping and insurance costs on gold jewelry returns.

Production & Shipping

Each Avadore piece is handcrafted to order, not mass-produced. Our artisans carefully cast, polish, set stones, and finish every detail by hand to ensure heirloom-level quality. This process typically takes 14–21 business days, allowing us to create a piece that’s truly made for you.


Each Avadore piece is made to order and typically requires 14–21 business days for production. Once production is complete, shipping transit is typically 2–5 business days. Estimated delivery dates shown at checkout include fulfillment and transit time and are provided as estimates rather than guarantees.


Orders $0–$149.99 → Secure U.S. Shipping: $9.95

Orders $150 and up → Complimentary Insured U.S. Shipping: Free

No. At this time, we only ship within the mainland United States.

Yes. You’ll receive a tracking number as soon as your order ships. Please allow up to 24 hours for tracking details to activate.

Yes. While we work to ensure timely delivery, unexpected factors such as holidays, severe weather, or carrier delays may affect shipping times. We recommend placing orders early during peak seasons.

Payment & Financing

Yes. We offer flexible payment options through Shop Pay Installments, allowing you to split your purchase into convenient installments. Interest-free plans are available for qualifying orders. For some monthly installment options, eligibility is based on a quick approval process during checkout.

Gem & Material Sourcing

Yes. At Avadore, we are committed to offering jewelry made with ethically and responsibly sourced metals and gemstones. We carefully select our partners to ensure quality and integrity in every piece, and each design is crafted to meet our high standards for both beauty and responsibility.

Authenticity & Lookalikes

Not necessarily. Similar-looking jewelry can vary significantly in metal purity, plating, gemstones, construction, finishing, and quality control. We cannot verify the materials, craftsmanship, or authenticity of jewelry sold by unrelated third-party websites or marketplaces.

Every piece purchased through Avadore is:


  • Handcrafted to order by skilled artisans

  • Made from specified materials such as .925 sterling silver, solid gold, and carefully selected natural or created gemstones, depending on the design

  • Inspected and fulfilled through our established supplier network

  • Protected by our Lifetime Warranty & Guarantee

  • Backed by Avadore customer support

When you purchase directly from Avadore, you know exactly what materials and specifications you are purchasing, and your jewelry is backed by the policies and support stated on our website.

Warranty

Yes, every piece comes with our Lifetime Warranty, covering defects in materials or craftsmanship. [See full details here → Avadore Warranty Page]